TERMS OF SERVICE

OVERVIEW

Welcome to HanPaws! "We," "us," and "our" refer to [Seller]. HanPaws operates this store and website, including all related information, content, features, tools, products, and services ("Services"), to offer you, the customer, a carefully curated shopping experience. HanPaws is supported by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), describe the rights and responsibilities you have when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers of warranty and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy . If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you have given us consent to allow any minor dependents to use the Services on any devices you own, purchase, or manage.

To use the Services, access our online store, or purchase any product or service we offer, you may be asked to supply certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for safeguarding your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display the products and services in our online store. However, please note that the appearance of colors or products may differ on your screen depending on the type of device you use to access the store, as well as your device's settings and configuration.

We do not warrant that the appearance or quality of any products or services displayed or offered through the Services will meet or match your expectations.

All product descriptions may be changed at any time, at our sole discretion and without prior notice. We reserve the right to discontinue any product at any time, and we may limit the quantities of any product we offer, whether to a particular person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. HanPaws reserves the right to accept or refuse your order for any reason and at its sole discretion. Your order is not considered accepted until HanPaws has confirmed acceptance. Your payment must be received and processed by us for your order to be accepted. Please review your order carefully before submitting it, as HanPaws may be unable to accommodate cancellation requests once an order has been accepted. If your order is not accepted, is modified, or is cancelled, we will attempt to contact you using the email address, billing address, and/or phone number you provided when placing the order.

Products you purchase are subject to return or exchange only in accordance with our Refund Policy [LINK].

You represent and warrant that the products you purchase are for your personal or household use, and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping, handling, customs, or import fees.

Prices published in our online store may differ from prices offered in physical stores or in other online or third-party operated stores. From time to time, our Services may offer promotions that affect pricing and that are subject to Terms and Conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you supply is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges incurred by you at the posted prices, including all applicable shipping and handling charges and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control. Once we hand off a product to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services—including, without limitation, all trademarks, brands, text, imagery, graphics, product reviews, video, and audio content, as well as their design, selection, and arrangement—are owned by HanPaws, its affiliates, or licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent. Except as expressly provided herein, nothing in these Terms shall be construed as granting you a license or other right under any patent, trademark, copyright, or other intellectual property right of HanPaws, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by HanPaws.

HanPaws's names, logo, product and service names, designs, and slogans are trademarks of HanPaws, its affiliates, or licensors. You may not use such trademarks without our prior written consent. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, you may be given access to customer tools provided by third parties that we neither monitor nor control, and over which we exercise no influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features or services through the Services (including the release of new tools and resources). Such new features or services shall likewise be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may include materials and links (including embedded third-party functionality) belonging to websites provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you choose to leave our Services to access such materials or third-party websites, you do so at your own risk.

We are not liable for any harm or damages arising from your access to, or purchase or use of, any products, services, resources, or content available on any third-party website. Please carefully review the third party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO SELLER: This section accurately describes Shopify's relationship with your store and must not be removed or modified.]

HanPaws is supported by Shopify, which enables us to provide the Services to you. However, any sale or purchase you make in our store is made directly with HanPaws. By using the Services, you acknowledge and agree that Shopify bears no responsibility for any aspect of any sale between you and HanPaws, and bears no liability whatsoever—including for any injury, damage, or loss arising from purchased products or services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or in connection with your purchases and transactions with HanPaws.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [LINK], which may be viewed here; certain personal information may also be subject to the Shopify Privacy Policy, viewable here. By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes your personal information relating to your access to and use of the Services in order to provide and improve the Services on our behalf. Information you submit to the Services may be transferred to and shared with Shopify and third parties, which may be located in countries other than your country of residence, for the purpose of providing you with the Services. For details on how your personal information is used by us, by Shopify, and by our business partners, please review our Privacy Policy [LINK].

SECTION 11 – FEEDBACK

If you submit, upload, share, email, or otherwise transmit any ideas, suggestions, feedback, reviews, offers, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, evaluate, develop, improve, and promote the Services, and to fulfill our obligations and exercise our rights under these Terms of Service.

You further represent and warrant that: (i) you own or have all rights necessary in all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms. We have no obligation to (1) keep your Feedback confidential, (2) pay you any compensation for your Feedback, or (3) respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and for its accuracy. We assume no liability and accept no responsibility for any Feedback submitted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or to cancel orders, at any time without prior notice (including after you have submitted your order), should any information be found to be inaccurate.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, for any of the following purposes: (a) any unlawful or fraudulent purpose; (b) to violate any international, federal, state, or local regulation, rule, law, or ordinance; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other person; (e) to submit false or misleading information; (f) to upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit, or arrange to transmit, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm HanPaws, Shopify, or users of the Services, or expose them to liability.

You further agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in a way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) use the Services for spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (e) use any robot, spider, scraper, data mining tool, automated device or process, artificial intelligence tools (e.g., agentic AI), or any automated or manual means to access the Services; or (f) interfere with, circumvent, or disable any security or authorization features, bot-detection headers, or other measures we use to restrict access to the Services. If we determine that you have violated any provision of these Terms, we reserve the right to suspend, disable, or terminate your account at any time and without notice.

SECTION 14 – AGENTS

14.1 This section (the "Agent Terms") applies if you use, permit, enable, or cause an Agent to be deployed to access any Service, use the Services, or interact with the Services. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of, or under the direction of, any person or entity, and that may be operated using or on behalf of a person's device without direct oversight.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself as such at all times and strictly complies with the requirements set out in Section 14.4 below. In addition, if we request that an Agent not access, use, or interact with any Service, no such Agent may access, use, or interact with the Services.

14.3 We may restrict how and to what extent any Agent may access, use, or interact with the Services, including through technical measures.

14.4 Agents must: (i) clearly identify themselves as an Agent in all HTTP/HTTPS requests, including by using "Agent/[agent name]" in the request's user-agent string; (ii) not conceal or obscure that any access, use, or interaction originates from an Agent, including by (a) mimicking human behaviors or interaction patterns, or (b) completing or circumventing CAPTCHAs or other measures designed to distinguish human from computer use; (iii) respond truthfully to any question or request intended to determine whether an interaction originates from a human or a computer; and (iv) not circumvent or otherwise prevent any measure intended to block, limit, alter, or control an Agent's access to, use of, or interaction with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof), at any time, without notice, at our sole discretion, and you will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information provided on or through the Services is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our Services, or by anyone who may be informed of any of its content.

EXCEPT WHERE EXPRESSLY STATED BY [SELLER], THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [SELLER], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless [Seller], Shopify, and our affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party arising out of or relating to: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to or use of the Services.

We will notify you of any claim subject to this indemnification; however, a delay in providing such notice shall not relieve you of your obligations hereunder unless it materially prejudices you. We may assume the defense and settlement of any such claim, at your expense, including choice of counsel; however, we will not agree to any settlement that imposes a non-monetary obligation on you without your consent, which shall not be unreasonably withheld. You agree to cooperate with the defense of any such claims by providing relevant documentation.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on the site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice to you or your consent.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the laws of the jurisdiction in which HanPaws is headquartered. You and HanPaws agree to submit to the personal and exclusive jurisdiction of the courts located in that jurisdiction.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect as of the date stated in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at saruhandp@hotmail.com.

Our contact information is as follows:

HanPaws saruhandp@hotmail.com